I’ve built castles in the clouds. Clear. Elegant. Fully formed in my mind. Every room placed. Every path obvious. There was only one problem. No …
Chain of Influence
There is no handoff. I used to finish my part. Then pass it along. Sales to fulfillment. Strategy to execution. Idea to implementation. Clean edges. Defined …
Systems Multiply Whatever Is There
I used to think systems solved problems. Add structure. Add process. Things improve. Sometimes they do. Sometimes they don't. Systems don't fix what's …
The Story of Us
Somewhere in every interaction there is a change. It's subtle. The moment when the story stops being about you and becomes about us. Not proximity. …
Scaling Confusion
Energy magnifies. Scale people to a misaligned system. Scale hours to unfocused work. Add more urgency to unclear direction. Expansion multiplies what …
When We Scale the Wrong Thing
Energy is not neutral. It magnifies. Add more people to a confused system, confusion scales. Add more strategy to an unaligned team, friction scales. …
Systems That Don’t Know When to Stop
Every system is perfectly designed to produce its current results. Some systems were designed to solve a problem. Others were designed to keep …
Continue Reading about Systems That Don’t Know When to Stop →
Timing Complexity
I kept saying I didn’t have enough. Not enough hours. Not enough help. Not enough space. The problem wasn’t time. It was the timing of the parts. Too many …