General

Don't be arrogant - copy the most effective. The modern-day philosopher Drake said it best:"Being humble doesn't work as well as being aware."Arrogance …

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Don't be certain - having an opinion is an act of courage. Certainty is a mental construct that makes me feel safeIt's efficient, not effective. It …

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Don't push - pull is the byproduct of a well-designed system. Do you like being pushed? I don't. Pushing people, pushing ideas, pushing outcomesis …

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Don’t be transactional – I can’t calculate the infinite. Transactions reduce relationships to inputs and outputs. Do the thing, get the Scooby …

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Don’t take credit for grace - work is the most honorable act in the universe. Grace is an unearned gift provided by theboss. Work is an earned effort …

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Don't be dishonest - own the truth as I perceive it to be. Honesty is more than accuracy. It’s about alignment. The truth I tell is always the truth I …

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As life becomes more complex, it becomes increasingly more important for us to be more precise. More complexity, by definition, means an increase in …

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We think it’s useful to think of Classy Problems as a map. As referenceto locate yourselfinside our semiotic. We don’t expect youto consumethe whole …

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A result is what happened. Feedback is what informs us. When we mistake the result as the end, we miss the invitation to adjust. Feedback is information, …

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Quitting is an unplanned ending. Its ending BEFORE meeting the requirements for finishing. Stopping is a planned ending. Its ending AFTER meeting the …

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Optimization minimizes waste and asks, “What’s most efficient? What is the right way?”Coordination develops coherence and asks, “What’s most aligned? …

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In a world of too much toomuchness, it's easy to mistake stress for failure, confusion for incompetence, and obstacles for roadblocks. What if each …

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