General

Keeping score is a judgment. Keeping track is a noticing. Scorekeeping looks for winners and losers. Tracking looks for what’s true. When we keep score, …

Continue Reading about Keeping Score vs. Keeping Track →

I often say, "I made the mistake of ... fill in the blank.”I made the mistake of listening, paying attention, practicing what I captured. When I make …

Continue Reading about “I Made the Mistake” →

We won't go any deeper than the most shallow person in the interaction. This is true for one-on-one interactions as well as groups. A splaces can only …

Continue Reading about The Shallowest Sets the Depth →

Obsession distorts what we see. When we subjectively obsess, we get stuck in emotional loops, fixating on details that keep us stuck. Objectively …

Continue Reading about Subjectively Obsess vs. Objectively Assess →

When we make a mistake at full speed, we begin to demonstrate that we're paying attention to how we are putting things in order, or not. Mistakes, done …

Continue Reading about Mistakes Are Demonstrations →

Membership is a noun, a label we wear. It's about belonging by association. Contributorship is a verb, a role we live. It's about belonging by …

Continue Reading about Membership vs. Contributorship →

As life becomes more complex, it becomes increasingly important to be precise with our thinking; how we frame things. When we frame in story, we are …

Continue Reading about Stories End, Paradoxes Align →

Classy Problems isn’t designed to be consumed once and forgotten. It’s built like lasagna,layered with meaningthat sets over time. The first read might …

Continue Reading about Leftovers Are Built In →

We like to believe that progress is a straight line. Each step taking us closerto some final version of successor done. Real progress isn’t about …

Continue Reading about Better Than Before →

Language isn’t just how we describe reality, it’s how we experience it. When we don’t have the right words for something, we struggle to make sense of …

Continue Reading about Better Words →

Feeling stuck isn’t always about lacking ability. More often, it’s about lacking a way to see where you are. The world isn’t getting simpler, and …

Continue Reading about Better Maps →

Work doesn’t have to be exhausting, but the way we’ve been trained to approach it often makes it that way. We’ve been taught to see work as a …

Continue Reading about Better Work →